求人してます (レストラン/飲食業)
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求人してます
レストラン/飲食業
No.431536
Hello Nori King location hiring Senior Supervisor
- 投稿者 :
- Risa
- 連絡先 :
- メールを送る
- 更新日 :
- 2026-04-04 01:51
補足
CA$45,000.00 per yearJob description:
Hello Nori is a fast fine-dining Japanese restaurant with a bold mission: to redefine the hand roll bar experience. Since launching in 2021, Hello Nori has quickly become one of Canada’s most exciting and recognized dining concepts, known for its premium ingredients, precise execution, and elevated guest experience.
As we continue expanding across Canada, we are looking for a passionate and driven Senior Supervisor to lead our King Street (Toronto) location. This is an opportunity to be part of a high-growth brand and play a key leadership role in delivering exceptional service and operational excellence.
Job Overview
As a Senior Supervisor, you will act as the leader on the floor, responsible for overseeing daily operations and ensuring a seamless guest experience. You will drive team performance, maintain high standards, and support the development of a strong service culture.
Key Responsibilities
Guest Experience
• Lead the dining room floor and ensure exceptional guest satisfaction
• Address guest feedback and resolve issues promptly and professionally
• Uphold Hello Nori’s premium service standards at all times
Team Leadership
• Supervise servers, hosts, and support staff during service
• Lead pre-shift meetings and ensure smooth execution of service
• Manage floor flow and staffing levels in real time
Training & Development
• Train new hires and provide ongoing coaching to team members
• Reinforce service standards, product knowledge, and company culture
Scheduling & Operations
• Create and manage staff schedules using Push
• Ensure proper coverage during peak hours and manage shift adjustments
Quality Control
• Ensure all dishes meet Hello Nori standards before reaching guests
• Maintain consistency in presentation and timing
Inventory Management
• Monitor and manage inventory levels
• Place orders and ensure proper stock for service needs
Health & Safety
• Ensure compliance with all health and safety regulations
• Maintain cleanliness and organization across front and back of house
Cash Handling & Reporting
• Oversee cash handling and POS operations
• Ensure accurate reporting and communication with management
Reservations & Events
• Manage reservations and coordinate special events when required
Problem Solving
• Handle guest concerns, team conflicts, and operational challenges efficiently
QualificationsEssential
• 1–2 years of experience in a similar restaurant environment
• Strong communication and leadership skills
• Proven ability to train, coach, and develop a team
• Ability to handle fast-paced service and multitask effectively
• Basic math and cash handling skills
• Valid Smart Serve certification (Ontario)
Preferred
• Experience with Auphan POS system
• Knowledge of sake, wine, and Japanese cuisine
• Strong understanding of sales and guest engagement
• Previous leadership or supervisory experience
Job Type
Full-time
Benefits
• Paid time off
• Growth opportunities within a rapidly expanding company
Work Location
In person – King Street, Toronto
Job Types: Full-time, Permanent
Benefits:
• Paid time off
• Store discount
Work Location: In person
Please send resume to
:olivier@hellonori.com
※：必須項目
掲載期限 2026-06-03